How To Tell If Your AI SEO Agency Is Working
How to Prioritise When Everything Is Slow This work is slower than anything else in the discipline, so sequencing matters. Start with sources you can edit directly, since claiming and correcting listings is nearly free and takes effect within weeks.
Before leaving, make sure you take the prompt set, the baseline archive and everything published. If those were not yours under the contract, that is a lesson for the next agreement rather than something to negotiate at the exit.
Keeping It Honest Two disciplines keep this from decaying. First, the answers have to be checked by somebody who knows the business, because a writer working from notes will approximate a figure and an approximation published as fact is a liability you carry rather than they do.
A Numeric Name Is an Entity Problem Names beginning with digits behave differently across the web than names beginning with letters. They get recommended by ai written several ways, they sort strangely in directories, and they collide with unrelated numeric strings in ways that letter based names do not.
Real questions are messy, specific and frequently uncomfortable. They ask about price, about limitations, about whether you can handle a particular awkward situation. That specificity is exactly what makes an answer quotable, because it matches the shape of a real query rather than a generic one.
Your Pages Contain Nothing Quotable Look at your homepage and count the sentences that could be lifted, attributed to you and remain true and useful out of context. On most brand sites the count is close to zero, because the copy is written to persuade rather than to inform.
Why Real Questions Beat Generated Ones Questions produced by keyword tools are smoothed. They use category vocabulary, they avoid awkward specifics, and they tend to be the questions everyone has already answered.
The better approach is to keep them, correct the facts, date them honestly, and make clear how they relate to the present. A page that says plainly what it documents and when is more useful than one quietly rewritten to look current.
The Mechanism Has Changed A link passed authority through a graph. A mention in a generated answer works differently: the publication's text is retrieved, read and used as evidence about what your company is and whether it is worth recommending.
One organisational habit makes this sustainable. Give the sales and support teams a single place to drop questions as they hear them, with no process attached beyond writing down the question in the customer's words. Anything more elaborate stops being used within a month, and a shared document with fifty verbatim questions in it is worth more than a formal intake process nobody completes.
Which to Fix First Work in that order, because the sequence is roughly cheapest to most expensive and each step is wasted without the one before it. There is no value in earning press coverage if the crawler cannot reach the page it points at.
Ask what was done, not what happened. If listings were corrected, pages rewritten and outreach attempted, and the numbers are still flat, that is information about the market. If none of it happened, the numbers were never going to move.
You will find discontinued products described as current, old addresses, superseded pricing and misattributed capabilities. Each of those is being read as evidence, and publishers generally accept factual corrections when you supply evidence and make it easy.
A page asking how much something costs that says pricing depends on your requirements has answered nothing, and it will not be cited because there is nothing to cite. A range with the variables named is a real answer and gets quoted.
One practical note on prioritising outreach. Sort your citation list by frequency and start at the top, not at the most prestigious name. A directory that appears in half your category's answers is worth more than a publication that impresses your board and has never been cited once. This is the point at which visibility work and conventional public relations objectives diverge, and it is worth saying out loud before the two budgets start competing.
The consistent surprise is that niche trade publications and specialist directories appear far more often than general consumer press. A national newspaper mention is excellent for other reasons and frequently never appears in a citation list, while a sector publication nobody outside the industry has heard of turns up repeatedly.
Which Publications Actually Get Cited Do not assume, and do not use prestige as a proxy. Run ten prompts in your category and count the cited domains, because the pattern varies enormously by industry.
Descriptions of your business moving from hedged to definite, which you can read yourself in the raw answers. Third party sources that previously described you wrongly now describing you correctly. And an increase in the fraction of runs naming you on buying intent prompts specifically, reported with run counts visible.