How To Choose An AI SEO Agency You Can Trust
Finally, be prepared for the teardown to produce a finding nobody wants. Sometimes the competitor is genuinely better documented because they have been answering customer questions in public for years while your team answered them on the phone. There is no shortcut around that, and the only useful response is to start doing the same thing now rather than looking for a technical explanation that would be easier to fix.
Vague answers about digital PR are a warning sign. Good answers are concrete: they have read your baseline source list, they know which platforms allow corrections, they have a view on which comparison articles are worth approaching, and they will tell you which ones are out of reach.
There is also a mechanical problem. Manufactured mentions tend to be uniform in language and timing, which is exactly the pattern that gets discounted. The effort produces a body of sources that agree suspiciously well and carry less weight than a smaller number of genuine ones.
And in a fast moving category where competitors are actively publishing, monthly can miss a shift. Even then, keep the full set monthly and run a small subset more frequently rather than expanding everything.
If you must change the prompt set, add new prompts as a separate cohort and keep the original series running unchanged. Editing the instrument retrospectively destroys the comparison you have been building.
How to Prioritise When Everything Is Slow This work is slower than anything else in the discipline, so sequencing matters. Start with sources you can edit directly, since claiming and correcting listings is nearly free and takes effect within weeks.
Keep a record of every correction you request and its outcome, including refusals. It gives you a realistic picture of which sources are worth approaching again, it prevents the same request being sent twice by different people, and it turns an activity that usually feels like shouting into a void into something with a measurable acceptance rate.
Then re-run the same ten prompts a month later and compare. Attributing improvement to a specific fix is only possible because you recorded the starting point, which is the argument for doing the teardown before the work rather than after it.
Agree the Reporting Before You Sign Settle this in the contract rather than discovering it in month three. A useful monthly report contains the prompt set, the raw answers, which competitors were named, which sources were cited, what changed against last month, and what work was done that might explain the change.
Give journalists and analysts accurate material to work from, in a form they can use without rewriting. Where an independent comparison exists and gets your details wrong, a polite factual correction is accepted far more often than people expect, because publishers generally do not want to be wrong.
One local specific worth checking is how your opening hours and availability are stated across every listing. These are among the details most frequently quoted in local recommendations and among the most likely to be wrong, because they change seasonally and get updated in one place. An assistant confidently telling somebody you are closed is a lost job that leaves no trace in any report.
The Argument Against Waiting The usual counterargument is that assistant traffic is still small in most categories, which is often true. But the audit is not primarily about capturing that traffic. It is about finding out whether you are mechanically invisible, whether your identity is coherent, and which third party pages your category's answers are built from.
The hardest thing to accept about this channel is that most of the work sits on pages you cannot edit. Marketing teams are organised around owned properties, and the citations that produce recommendations mostly point somewhere else.
The practical result is that a claim appearing only on your website is treated as a claim, while the same claim appearing in a trade publication, a review platform and a forum thread starts being treated as a fact about the world.
Why Independent Sources Carry More Weight A company describing itself is a weak signal, and any system that weighted self description highly would be trivially easy to manipulate. Independent agreement is harder to fabricate and therefore more informative.
A simple system beats a campaign. Ask every satisfied customer, at the point where they have just been satisfied rather than a month later. Make it one click. Respond to everything, briefly and without defensiveness.
The Baseline Is Worth More the Earlier You Take It A baseline taken today lets you attribute change later. Without one, when something moves you will be reduced to guessing whether it was the assistants, a search update, a competitor's campaign, seasonality or your own site changes.
Every search marketing geo seo agency now offers this service. Some of them have built genuine capability, and some have added a page to their site and a line to their proposal template. From the outside the two look identical, because the vocabulary is easy and the results are hard to verify.