The First Ninety Days With An AI SEO Agency
It is also worth checking whether you are being confused with somebody else rather than ignored. Short names, generic names and names that begin with a number collide with other organisations more often than distinctive ones. Where that is happening, the answer will contain facts that are true about a different company, which reads as a hallucination and is usually an identity collision with a specific fixable cause.
This frequently produces the first result of the engagement, because access failures are total and fixing them can change answers within days. It should also be short. A fifty page technical audit at this stage is usually padding drawn from a generic template.
Weeks One and Two: The Baseline You should receive a prompt set for review, built from your sales notes, support tickets and search queries rather than from your website copy. Read it and check that it sounds like your customers.
Then load your key pages with scripts disabled. Whatever remains is roughly what a retrieval system sees. If your product specifications, pricing or service areas vanish, that content needs to exist in the server rendered HTML.
Writing Prompts That Sound Like Customers The foundational skill is deceptively mundane. Somebody has to write the questions your buyers actually ask, in their words, without the category vocabulary your team uses internally.
Use the first quarter to learn how they handle bad news, because there will be some. A rendering problem nobody anticipated, a correction request refused, a rewritten page that earns nothing. How those get reported in month two predicts how a flat quarter will be reported in month eight, and it is far easier to change supplier at ninety days than at a year.
Most engagements are judged too late, on a final outcome that arrives after the point where anything could have been corrected. The first quarter has its own deliverables, and knowing what they are lets you tell early whether you have hired the right people.
Put someone's name against this. Crawler rules sit between marketing, development and whoever administers the content delivery network, which in most organisations means nobody checks them. The failures documented here are not difficult to find, they are simply nobody's job, and a quarterly review taking half an hour prevents the most complete form of invisibility available.
Discontinued products deserve deliberate handling rather than deletion. Removing a page severs the connection between existing reviews and coverage and your catalogue, and it leaves stale third party listings pointing at nothing. Keeping the page, marking it clearly as discontinued and naming the replacement preserves the accumulated evidence and redirects the recommendation rather than losing it.
That means the useful ask is not simply for a rating. Prompting customers to say what they used the product for and what situation it suited produces review text that can actually answer a question, which is what gets quoted.
The missing skill is the reflex to ask for the sample size and the publisher before repeating a figure, and to attribute it when using it. Teams that skip this end up presenting a vendor's marketing to their own board as market data, which is a difficult position to recover from.
Nobody Independent Talks About You This is the cause most brands resist hearing. Assistants lean heavily on third party sources when making recommendations, because a company describing itself is a weak signal. If no review platform, directory, forum thread, comparison article or publication mentions you, there is nothing to corroborate your claims.
One caveat worth writing on the report: any figure produced by a third party visibility tool is a sample from that tool's own prompt set and infrastructure, not a census. Attribute it to the tool by name whenever you quote it, and never present it as a count of what happened. generative engine optimization
It is also worth recording the reason for every rule you keep. A disallow line with no explanation gets preserved indefinitely through migrations and redesigns because nobody dares remove something they do not understand. A one line comment saying who added it and why turns a permanent mystery into a decision that can be revisited.
Set a Cadence and Stick to It Monthly is enough for most categories. Run the same prompts, the same number of times, and keep every answer. The value compounds because you can look back and see when a competitor entered the shortlist and which source appeared alongside them.
This is why marketplace listings, review sites and roundups dominate product citations while brand product pages appear less often. It is also why a product page that states what it is worse at is unusually valuable, since it can be quoted as an impartial constraint rather than a claim.
What Should Not Have Happened Yet A large volume of new content. Twenty published articles by month three usually means the baseline was not used to direct the work, and the pages were commissioned before anyone knew which questions mattered.